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Client Job Description: MS Dynamics 365 Solution Architect
Location: Seattle, WA (Onsite)
The Opportunity:
- Act as a trusted adviser and Microsoft Dynamics 365 Finance & Operations (ERP) Supply Chain SME to clients in an implementation project.
- Demonstrate a strong proficiency in Supply Chain Management (Product Information Management, Inventory Management, Warehouse management, Transportation Management and Manufacturing).
- Own the overall technical solution strategy, architecture, design, and oversight for enhancing and extending Microsoft Dynamics 365 Finance and Operations in both implementation projects and support engagements.
- Oversee highly complex demonstrations (e.g., business value workshops, architectural design sessions, and proof of concept (POC) sessions, pilots) of end-to-end Microsoft Dynamics 365 Finance and Operations Supply Chain. Ensure demonstrations enable customers to identify and solution with clear criteria and next steps.
- Manage the overall stage of a project, including the scope, timeline, budget, and resources.
What you need:
- Experience in working at a client's site.
- Functional expertise including in-depth knowledge in Microsoft Dynamics 365 Finance & Operations (ERP) Supply Chain application.
- At least 15 years IT industry total experience with a minimum of 5 years in Microsoft Dynamics 365 Finance & Operations (ERP) Supply Chain application architecting/solutioning/configuration and full life-cycle implementation. Preferably retail and fresh food business experience.
- Proven track record of successful implementations projects.
- Strong problem-solving, analytical, and troubleshooting skills.
- Strong verbal and written communication skills and organizational abilities.
- Ability to multitask, work in a fast-paced entrepreneurial environment, and effectively prioritize multiple tasks of varying complexities.
- Stakeholder management and change management skills.
- Proven track record in business development.
Bonus points if:
- Microsoft Dynamics 365 certifications: Microsoft Dynamics 365 Finance & Operations (ERP) Solution Architect Expert and Dynamics 365 Finance and Operations Supply Chain intermediate product specific (Functional) certifications (highly preferred).
- Microsoft Valuable Professional (MVP) credentials.
Job Description: Expectations from this role:
- Work with stakeholders at every level of the organization soliciting strategic imperatives from senior leaders and executives; supporting business unit managers as they leverage business architecture and product development artifacts to create and implement client business plans.
- Provide direct input into the governance cycle that supports the achievement of key goals, planning and execution of various scenarios, and delivery of bottom line value to the business.
- Help client business and leadership team with problem definition.
- Lead business and technology consulting projects to deliver client objectives.
- Perform assessments of client business processes, organizational change, IT processes, and technology landscape; identifying transformational recommendations.
- Develop a business and technical architecture strategy based on situational awareness of various business scenarios and motivations.
- Apply a structured business architecture approach and methodology for capturing key views of the enterprise.
- Guide a team to capture the tactical and strategic enterprise goals that provide traceability through the organization; and are mapped to metrics that provide ongoing governance.
- Guide a team to describe the primary business functions of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
- Guide a team to define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business. Identify which people, resources and controls are involved in the processes.
- Guide a team to define the data shared across the enterprise and the relationships between the data.
- Guide a team to capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
Typical performance measures:
- Transformational value delivered to customer.
- Utilization in billable roles.
- Customer feedback.
- Number of certifications obtained.
- Number of reusable components designed for CoEs.
Performance Areas:
Design and Implementation Support:
- Understand the business requirements from the analyst and create a mapping document, if required (specific to integration).
- Evaluate technical requirements (e.g. number of interfaces required, maps required for each interface etc.); understand the design concepts to be used.
- Study the best practices for design and jointly design the solution; review the design for potential flaws; verify the design with CoE.
Practice Development:
- Provide feedback on current gaps with internal processes that can be improved.
Knowledge Management:
- Identify best practices, tools and solution accelerators for products in the solution area; bring in the existing solution accelerators, reusable assets, etc.
- Review the solutions and identify opportunity to create reusable assets, solution accelerators, etc.
- Stay up to date with new developments in the product and technology solution area under purview.
- Analyze the best in class solutions and design aspects, track industry trends and draw insights.
Solution Development:
- Build understanding of new solutions and develop delivery capability.
- Assist in the creation of new solutions by providing inputs and insights.
Product Selection:
- Collaborate with the product selection group to identify the best suited product to meet the project requirements; provide inputs on product features, as required.
Technology Consulting Advisory:
- Engage with client stakeholders during advisory engagements.
- Gather information relevant to the client's context and conduct detailed analysis using technology solution frameworks.
- Lead consulting team to deliver to client's expectations.
- Seek guidance from Consulting Manager as required.
- Arrive at draft recommendations based on analysis.
- Provide thought leadership on implementation of specific technology.
Alliance Management:
- Engage with the technology specialists of the product vendor to identify ways to leverage the product.
Additional Skills: D365, Supply Chain Management, Financial Operations, Project Implementation.
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